Finding the right import and export logistics partner is the first step in getting your products from or to the international market in time. While it might sound simple, there are factors that you need to consider before you actually decide on a forwarder.
First, you need to check whether the forwarder has enough experience in the import and export logistics sector. Does the freight forwarder have customers in the same industry as yours?
Second, does the freight forwarder have a good agent in the country you plan to import and export to? Not having a good agent abroad, even if the forwarder claims it is their own network can be a logistical nightmare. You end up wasting a lot of time and spending well over the budgeted amount for shipping your goods. For example, importing from China can become complicated if the forwarder’s agent does not hold the right licenses or the pull to book space with the airline or shipping line. Importing from China by the global market means that there is too much of demand on too little cargo space. You end up waiting for your shipment and ultimately have to deal with lost business or goods that are not in their ideal condition as they have stayed at the terminal too long, just because your forwarder was not able to get space with the carrier.
Third, you need to check if your forwarder has enough expertise in the local market you are in. This is especially important when customs is involved or warehousing and distribution is critical to meeting your client’s requirements.